Supplier Alert Management
The SAM Supplier Alert Management System, is designed to improve the management of suppliers at 360° level: it allows the simplification of communication between the company and suppliers, through a real-time exchange of information.
The SAM Supplier Alert Management System aims are:
- The reduction of time wasting of the staff in relation to defected material management
- Standard procedures to analyse the stops caused by bad quality of materials
- The production of statistics necessary for the verification of the behaviour of materials and of suppliers from which they are purchased.
- The production of statistics necessary for the verification of the general trend of the department lines.
- The improvement of communications with suppliers by automating, where possible, the management of abnormal messages
- Monitoring and analysis of the efficiency of suppliers in problem resolution
The management of defects is facilitated by the SAM system through:
- Single Data entry - Data is retrieved directly from the Legacy System
- Automatic identification of Tickets – Linking the tickets to the same supplier based on type of defect or type of product
- Supplier Management - Recovery analysis of defects and interactive link
- Product Reliability - Calculated automatically
SAM simplifies communication with the supplier: The supplier in fact, will receive the ticket via e-mail and through a dedicated website would also be able to view documents and photos related to the material that has created the abnormality and at the same time, simultaneously complete the form of analysis and submit documentation to the department interested
With SAM Supplier Alert Management, you can also have the sensor measurements in real time.
The exceptional versatility of SAM Supplier Alert Management System is exceptionally versatile and is usable through tablet thus allowing the operator to make immediate decisions